Terms of Service

Last Updated: 25 March 2026

These Terms of Service govern your use of the PropertyFlow website at www.propertyflow.uk and any related services provided by PropertyFlow Technologies Ltd.

1. Company Details

This website is operated by:

PropertyFlow Technologies Ltd

Company Registration Number: 16927756

Registered Office: 20-22 Wenlock Road, London, N1 7GU

Registered in England & Wales

ICO Registration: ZC088419

Email: info@propertyflow.uk

Phone: +44 204 577 2084

2. Website Usage Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use this website.

This website is provided for general informational purposes only. The content on this site, including but not limited to market data, pricing information, yield projections, and compliance guidance, is intended to give a general overview of PropertyFlow's services and the Edinburgh short-term let market.

Important Notice

Nothing on this website constitutes legal advice, financial advice, tax advice, or investment advice. You should always seek independent professional advice before making any property investment or management decisions. PropertyFlow Technologies Ltd is not authorised or regulated by the Financial Conduct Authority (FCA).

3. Service Descriptions

PropertyFlow Technologies Ltd provides short-term let management and compliance services. The following descriptions are summaries only and do not constitute contractual offers:

Corporate Let Service

Under the Corporate Let model, PropertyFlow Technologies Ltd becomes the tenant of your property. We pay guaranteed rent to you on a monthly basis, regardless of occupancy. PropertyFlow covers all bills, council tax, and bears all vacancy risk. We manage all compliance obligations, including STL licensing, planning permissions, safety certifications, and insurance requirements.

This arrangement is governed by a formal Corporate Let Agreement, which sets out the full terms including rent amount, duration, maintenance responsibilities, and termination provisions.

Managed Service

Under the Managed Service model, PropertyFlow manages your property operations for a competitive management fee. You, the landlord, retain full ownership and receive variable income based on occupancy and nightly rates achieved. The landlord bears the variable income risk. PropertyFlow handles guest management, pricing optimisation, channel distribution, cleaning coordination, and compliance tracking on your behalf.

This arrangement is governed by a formal Management Agreement, which sets out the full terms including fee structure, service scope, reporting obligations, and termination provisions.

Platform Services

PropertyFlow's technology platform provides the following capabilities:

Cognito Pricing Engine: Real-time market data analysis and dynamic pricing optimisation using data from Airbnb, Booking.com, and other OTA channels.
Compliance Tracking: Automated monitoring of STL licence status, safety certification expiry dates, planning permission timelines, and regulatory changes.
Channel Management: Distribution of your property listing across multiple online travel agency (OTA) channels, with centralised calendar synchronisation and booking management.

All services described on this website are subject to separate, formal service agreements. The descriptions provided here are for informational purposes only and do not create any binding contractual obligations.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, data compilations, software, and the overall design and layout, is the property of PropertyFlow Technologies Ltd or its licensors and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

The PropertyFlow name, logo, and all related branding are trademarks of PropertyFlow Technologies Ltd. You may not use, reproduce, modify, or distribute any of our trademarks without prior written consent.

You may view, download, and print pages from this website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. Any other use of the content without our express written permission is strictly prohibited.

5. Limitation of Liability

The content on this website is provided on an "as is" and "as available" basis without any warranties, express or implied. PropertyFlow Technologies Ltd does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by law, PropertyFlow Technologies Ltd excludes all liability for any loss or damage arising from or in connection with your use of this website, including but not limited to:

Any reliance placed on market data, pricing information, yield projections, or occupancy forecasts presented on this website.
Any investment decisions, property purchase decisions, or management decisions made based on information found on this website.
Any indirect, consequential, or incidental losses, including loss of profit, revenue, or anticipated savings.
Any loss of data or business interruption.

Market data presented on this website, including Edinburgh short-term let pricing data, occupancy rates, and yield estimates, is derived from publicly available sources and our own analysis. While we endeavour to ensure accuracy, we do not guarantee that such data is complete, current, or error-free. Past performance data does not guarantee future results.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

6. Data Protection

PropertyFlow Technologies Ltd is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner's Office (ICO) under registration number ZC088419. Our full data processing practices, including what data we collect, how we use it, your rights as a data subject, and how to exercise those rights, are set out in our Privacy Policy.

By using this website and submitting any personal information through our forms, you acknowledge that your data will be processed in accordance with our Privacy Policy. If you have any questions or concerns about how we handle your data, please contact us at info@propertyflow.uk.

7. Third-Party Links

This website may contain links to third-party websites, including but not limited to online travel agencies (such as Airbnb and Booking.com), government and regulatory bodies (such as the City of Edinburgh Council and the Scottish Government), and other external resources.

These links are provided for your convenience and informational purposes only. PropertyFlow Technologies Ltd has no control over the content, availability, or practices of third-party websites and does not endorse or accept responsibility for them.

We strongly recommend that you review the terms of service and privacy policies of any third-party websites you visit. Your use of third-party websites is entirely at your own risk.

8. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of Scotland and, where applicable, the laws of England and Wales.

The courts of Edinburgh, Scotland shall have exclusive jurisdiction to settle any disputes arising out of or in connection with these terms, although we retain the right to bring proceedings against you in any other court of competent jurisdiction.

9. Formal Service Agreements

These website Terms of Service do NOT substitute for, replace, or form part of any formal service agreements between you and PropertyFlow Technologies Ltd.

If you engage PropertyFlow for property management services, the specific terms of your arrangement will be governed by one or more of the following formal agreements, as applicable:

Management Agreement -- governing Managed Service arrangements, including fee structure, service scope, reporting obligations, liability, and termination provisions.
Corporate Let Agreement -- governing Corporate Let arrangements, including guaranteed rent, tenancy duration, maintenance obligations, and early termination clauses.
STL Service Packs -- governing specific short-term let compliance and licensing services, including licence applications, planning submissions, and safety certification management.

In the event of any conflict between these website terms and the terms of a formal service agreement, the formal service agreement shall prevail.

10. Changes to These Terms

PropertyFlow Technologies Ltd reserves the right to update or amend these Terms of Service at any time without prior notice. Any changes will be effective immediately upon being posted on this page, and the "Last Updated" date at the top of these terms will be revised accordingly.

Your continued use of this website following any changes constitutes your acceptance of the revised terms. We recommend that you review these terms periodically to stay informed of any updates.

11. Contact Us

If you have any questions about these Terms of Service, please contact us using the details below:

By Email

info@propertyflow.uk

By Phone or Email